Case
A fresh breeze in the health industry
MULTIPHARMA
Important news at MultiPharma side, since a few weeks clients can order medications with prescriptions via the webshop. The platform is offering a wide range of products, from medications to personal care products.
Details
CLIENT
MULTIPHARMA
TOOLS
Magento
Medipim
Wordline SIPS
DPD
Smartfocus
Multipharma systems (SAP, Reserve & Go,...)
WEBSITE
https://www.multipharma.be
Together with PHPro, MultiPharma has reviewed and investigated all the needs of their clientele. Personal contact is still very important, especially for building a valuable customer relationship, but also for informing clients regarding products/ medicines. The result is an online platform that is fully focused on the customer experience, offering a mix of different products and delivery options.
Through the digital platform, it is possible to purchase products without prescription and collect them at a local MultiPharma pharmacist or deliver the products via home delivery. For prescription products, The customer can reserve prescription products through the webshop and collect them at the pharmacy.
The MultiPharma webshop was developed, based on the Magento technology. An important and complex element of the project was the integration with MultiPharma’s systems, payment and logistics providers.
OUR SOLUTION
- A webshop based on Magento, integrated with several other applications
- A clean and responsive design
- A logic structure regarding the possibilities of ordering products from different product categories (medications with prescription, medications without prescription and parapharmacy products)
- A custom experience with the possibility to combine Buy Online or Reserve & Go
- A variety of possibilities regarding delivery (home delivery, pick up points or at pharmacies)
- Customizations for product enrichment
- Improvements to fit legal requirements regarding medication in E-commerce
Results
Do you would like to know more about the MultiPharma Cooperative? Read more via the webshop.